tag:blogger.com,1999:blog-8114017018466066885.post8331437303529809795..comments2023-12-22T11:58:43.993-05:00Comments on D'Addario Strings Blog: D’Addario string sets now coiled in pairs. Why?D'Addario and Companyhttp://www.blogger.com/profile/04357832642000963005noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-8114017018466066885.post-54304221135510304432013-12-10T13:04:19.841-05:002013-12-10T13:04:19.841-05:00Been using your strings for over 25 years and I lo...Been using your strings for over 25 years and I love them, but this change, like others have said, is really annoying. I can't find a single reason adjusting to this.<br />instead of finding an elegant solution for your QA problem, you've made your customer's life harder and this is very disappointing from such a big and innovative company like D'addario.<br />well, I guess it's time to look elsewhere.<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-77926667491706289782013-11-27T10:03:24.077-05:002013-11-27T10:03:24.077-05:00For the last ten years or more I've used D'...For the last ten years or more I've used D'Addario strings exclusively, primarily because they had the right gauge for the best price. Others have pointed out why this change is so annoying. I must admit I assumed the change must have been made, not to benefit customers, but to save a few cents per set and make more profit.<br /><br />It has been great to read D'Addario's side of the story. Maybe if this had been communicated clearly at the time I would never have thought to switch brands. Instead I have switched (to GHS) and I found a gauge I prefer at a better price than D'Addario offer, with strings still individually coiled and packed like they always used to be!<br /><br />Let's step back a minute. The blog post is saying:<br />"we made our manufacturing more efficient and solved a problem for the customer"<br /><br />... but the real story is more like this:<br />- we had a manufacturing problem<br />- we failed to solve it<br />- we found a half-arsed workaround<br />- we swapped an issue that occurred rarely, for one that annoys the customer every single time they use our product<br /><br />Frankly I find it incredible that a company with the size, resources and sales volume of D'Addario was unable to find a technical solution to the problem of counting six strings into a packet. This is really the best you could do?<br /><br />Why are D'Addario failing on the basics (6 strings in a packet, not annoying the customer) instead of using their strong position in the market to innovate?<br /><br />It seems odd to me in the 21st century, when complex items like cars and laptops are custom built to order on high tech production lines, that I still have to buy strings in standardised sets. I realise you sell singles, but they cost even more than your less common sets so are not a reasonable option.<br /><br />Why can’t I buy custom sets in bulk direct from D’Addario?<br /><br />Why can’t I buy single gauges in bulk (e.g. 10x or 25x boxes) for the same or cheaper price as the equivalent in sets?<br />(as a bonus they wouldn’t need their little paper envelopes and they’d be easier to count if they were all the same gauge, no?)<br /><br />I am hopeful that this first (backward) step with Lean manufacturing will eventually lead to better things for your customers. In the mean time, good luck! <br />blueskiwihttps://www.blogger.com/profile/01170674347921641702noreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-81235743181719494652013-03-02T14:50:40.552-05:002013-03-02T14:50:40.552-05:00Lean manufacturing is about giving the customer wh...Lean manufacturing is about giving the customer what they want for the lowest cost. It's NOT about giving them something else because it's easier to make (I do this for a living!)<br /><br />This customer doesn't want strings coiled in pairs - he wants a full set of strings coiled singly. I nearly kinked a string trying to untangle the mess that happens if you try to only un-coil one string.<br /><br />Also, the last lot of strings (in the transparent bag) turned my fingers black the first time I used them - are these REALLY as good as the older bags??<br /><br />I wonder how DR pack their strings ...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-38302187256508659902013-02-17T03:44:51.193-05:002013-02-17T03:44:51.193-05:00Well I'm afraid I'm probably in the handfu...Well I'm afraid I'm probably in the handful ...but I hate the new system ...now when I restring I have another string lying around until I get it put on ..<br />If I snap a string while playing now I cant do the squeeze test to find out if I have an E or B etc and again I have another string that has to be recoiled :-/ <br />I also use a lot bigsbly style guitars and like to string the two outer E's so then I have the A and B strings lying uncoiled not only that but actually trying to uncoil TWO strings at once is a lot frustrating and has resulted in one if the strings getting a kink or suchlike ... 30yrs 23 gtrs very very happy .....not now :-( Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-36022824725703278502013-01-07T21:53:42.542-05:002013-01-07T21:53:42.542-05:00I swear by these things!!! "ProSteels"!...I swear by these things!!! "ProSteels"!! "Xl's"!!,you name it, i'll use it....as long "D'Addario" is on da pkge!!! If you're reading this and you're using something else...SHAME ON YA!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-40770846829476729322013-01-07T14:04:51.793-05:002013-01-07T14:04:51.793-05:00D’Addario strings are the best. I buy in sets of t...D’Addario strings are the best. I buy in sets of ten for my guitarsAnonymoushttps://www.blogger.com/profile/00533764209895285759noreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-37593242387133988412013-01-07T13:55:24.170-05:002013-01-07T13:55:24.170-05:00I have 21 guitars, all equipped with your strings ...I have 21 guitars, all equipped with your strings :)<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8114017018466066885.post-24607125688409958582013-01-07T13:32:38.631-05:002013-01-07T13:32:38.631-05:00I think you should dehydrate them then we can just...I think you should dehydrate them then we can just add water???Anonymoushttps://www.blogger.com/profile/18142352695585843257noreply@blogger.com